Shipping Infos

Thank you for visiting my site.
This document sets out the shipping policy that applies to customers that make a purchase at https://www.devanakis.com. If you have any questions, please contact me by Email at michel@devanakis.com
 

Shipping & Delivery Costs

To keep things simple and fair, I offer flat-rate shipping based on region.
Part of the cost is absorbed on my end. This way you get reliable, fully tracked delivery without surprises at checkout.

Orders are carefully prepared and shipped using trusted carriers.
Tracking information is provided whenever available, and you will receive a confirmation email once your order has been dispatched.

Order Processing

The order processing times are separate from shipping times.

All orders are processed and shipped within 3-4  business days. Orders are not processed on weekends or holidays.

Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when I am experiencing a high volume of orders,

Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, I will contact you via email to notify you.

Delivery time

I offer standard delivery.  The estimated shipping times are:
5 to 8 Business days in Europe
8 to 15 Business days for the rest of the world
 

Customs & Import Duties

Please be aware that customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Therefore, I recommend that you check with your local customs office as I am unable to calculate these for you. This can also affect the delivery timescale, which is out of my control.


Tracking Your Order

Once your order has been dispatched, I will send you a confirmation email.

When available, tracking details will be included so you can follow your delivery directly through the carrier’s website.

All shipments are handled with care and appropriate protection to ensure your artwork arrives safely.

 

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Returns, Refunds, and Exchanges

I want you to be completely happy with your purchase - please read my return & refund policy for detailed information about my processes.